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Family & Youth Services


Bruce Grey Child & Family Services (formerly CAS)

Bruce Grey Child and Family Services (BGC&FS) are dedicated to the quality of life, safety and well-being of vulnerable children and youth, honouring diversity, culture and heritage.  BGC&FS works under the mandate of the Ontario Child & Family Services Act and is responsible for protecting children from abuse, neglect and other forms of maltreatment.  They receive phone calls from both community members and professionals who are concerned about the safety and well-being of children and youth. They assess and investigate these concerns and decide on a course of action.


If you have concerns about a child, call now at 1-855-322-4453 or 1-519-371-4453, available by telephone 24/7.


If this is an emergency, dial 9-1-1



Keystone Child, Youth & Family Services

Keystone is a child, youth and family service agency providing a range of prevention and counselling programs, at no charge, for residents of Bruce and Grey Counties.  They have a dedicated team of 120 service professionals who listen to concerns, answer questions, and respond to needs.  They are not the Children’s Aid Society and their programs are voluntary which means it is your choice to be involved with them. Their services are private, confidential, and tailor-made to your concerns. Keystone programs span family needs from pre-natal to counselling for teenagers and every stage in-between. 


Anyone who would like help can call, or make a referral at 519-371-4773 or 1-800-567-2384.


Kids Help Phone

Kids Help Phone is a Canadian and world leader known for their expertise and continuous innovation as Canada’s only 24/7 counselling and information service for young people. The free and anonymous service supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, they offer young people a wide range of online resources and will work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.  Anything goes – young people can contact them about a wide range of issues that include everything from struggles with relationships, to moving to a new school, to cyber bullying, abuse, and mental health concerns.  Whether by phone, mobile app or through the websites, they make sure kids can connect them when they are needed. 


If you are a young person and are struggling with a problem big or small, call 1-800-668-6868, or visit  Help is Available 24/7/365.

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WES for Youth

This is an online safe space where teens in Grey Bruce and surrounding areas can express themselves and get free support from professional, non-judgmental counsellors.  This one-on-one connection gives teens the opportunity to share their feelings and concerns and deal with their life issues privately in a manner familiar and comfortable to them.

Resources for teens and parents are available 24/7.  The online Resource Centre provides high-quality, reliable information about a variety of mental health and emotional wellness issues.  Youth who are ready to tell their stories of coping with and overcoming mental health issues are encouraged and supported in contributing these to the WES ​For Youth Online ​website so that others know it’s ok to have problems and it’s ok to ask for help because Your Life is Worth Living. 


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The Men’s Program

The Men’s Program works with men, to help support the safety of women and children through direct instruction and discussion of power and control issues. They promote the development of healthy relationships through fostering self-responsibility and accountability.



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The Women’s Centre Grey and Bruce Inc.

The Women’s Centre are innovative, caring leaders in providing secure shelter, crisis intervention, safety planning, counselling and transition services for women and children affected by abuse in Grey and Bruce Counties.

They support women and children as they build safe and sustainable lives free from abuse and violence.  They are experienced in providing accessible, woman-centred and compassionate services.  They are committed to accountability, self-evaluation and ethical practices.

If you are a woman suffering from abuse, harassment or assault – you do not have to face the crisis alone. Let them help. Call the crisis help line 519-371-1600 or 1-800-265-3722.


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Women’s House - Serving Bruce & Grey

Women’s House provides emergency shelter for women and children who have experienced domestic violence and sexual assault. Women’s House provides

  • a crisis line and support for women who have been sexually assaulted
  • police and court accompaniment
  • a variety of counseling
  • transitional support services
  • group support
  • child and youth services
  • second stage housing
  • public education
  • and volunteer services including transportation

24hr Support Line: 1-800-265-3026

24hr Sexual Assault Counselling: 1-866-578-5566. 



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Violence Prevention Grey Bruce

Violence Prevention Grey Bruce is a coalition of agencies and individuals committed to preventing violence within relationships, families and in our community.